Refund policy
Effective Date: [January 1, 2022]
Thank you for shopping at Onest Apparel. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
• The product was purchased in the last 30 days.
• The product is in its original packaging.
• The product hasn’t been used or damaged.
Products that do not meet these criteria will not be considered for return.
How to Return Your Product:
1. Contact us by email at info@teamonest.com or call us at 973-500-8779 to initiate the return process.
2. Provide us with your order number and reason for the return.
3. We will provide you with instructions on how to send back the product.
You are responsible for the cost and risk of returning the product to us. We recommend sending the product with a trackable shipping service or purchasing shipping insurance.
Damaged Items:
If you received a damaged product, please notify us immediately for assistance at info@teamonest.com or call 973-500-8779.
Sale Items:
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us:
• By email: info@teamonest.com
• By phone number: 973-500-8779
• By visiting this page on our website: www.teamonest.com/contact
Refunds:
Once we receive your item, our team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchange:
If you prefer an exchange, please inform us about the product you would like instead. The exchange is subject to the returned product meeting our return conditions and the replacement product being in stock.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Changes to the Return and Refund Policy:
We reserve the right to modify this return and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Thank you for shopping at Onest Apparel. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
• The product was purchased in the last 30 days.
• The product is in its original packaging.
• The product hasn’t been used or damaged.
Products that do not meet these criteria will not be considered for return.
How to Return Your Product:
1. Contact us by email at info@teamonest.com or call us at 973-500-8779 to initiate the return process.
2. Provide us with your order number and reason for the return.
3. We will provide you with instructions on how to send back the product.
You are responsible for the cost and risk of returning the product to us. We recommend sending the product with a trackable shipping service or purchasing shipping insurance.
Damaged Items:
If you received a damaged product, please notify us immediately for assistance at info@teamonest.com or call 973-500-8779.
Sale Items:
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us:
• By email: info@teamonest.com
• By phone number: 973-500-8779
• By visiting this page on our website: www.teamonest.com/contact
Refunds:
Once we receive your item, our team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchange:
If you prefer an exchange, please inform us about the product you would like instead. The exchange is subject to the returned product meeting our return conditions and the replacement product being in stock.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Changes to the Return and Refund Policy:
We reserve the right to modify this return and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.